Money Back Guarantee 

Portfolio of Fine Diamonds from Lunn's online offers a no quibble 14 day Money Back Guarantee*.

No matter what the reason is for a return, you have 14 days from the date you receive your engagement ring, diamond ring or diamond jewellery to return it to us.

 

Please ensure that you return it to us in the original condition it was sold with all of the packing, box and insurance documents.

 

You are also welcome to exchange your product within the 14 day time period.

 

All diamond rings, engagement rings, or diamond jewellery sent for refund or exchange from the United Kingdom must be sent via Royal Mail Special Delivery and insured by the sender for the full retail value. All returns from the Republic of Ireland must be sent by Registered Post and insured by the sender for the full retail value.

 

Please include a covering letter with your details and instructions on how you wish us to proceed. Upon satisfactory receipt of returned items, refunds will be processed as quickly as possible.

 

For ease of use, we include full return instructions & a returns label with your purchase. You can also re-use the package that we used to despatch your item.

 

*14 day Money Back Guarantee applies to online sales only.