Will I receive confirmation of my order?
When you decide to purchase a ring, engagement ring or piece of diamond jewellery from the website, the following process is employed by us to process and fulfil all orders. On our server, we will take your information including name, address, e-mail address, contact telephone numbers & ring size where appropriate. You will be directed to SagePay's secure server to input your card details. When payment has been authorised we will e-mail a confirmation that your order is being processed. All orders must be paid for in advance before we can process the order. Therefore credit & debit cards are debited immediately you place your order.
During the processing of your order, we will again contact you by e-mail &/or telephone to confirm ring size if appropriate, the delivery address and any other special requirements you may have. Once your order had been processed, we will send you a final e-mail confirming your order has been accepted. A binding contract is formed when you have received a e-mail from ourselves confirming your order has been accepted.